Factory Refurbishment

Super fast delivery to Europe <3

My failure to read the instructions completely caused the striker to be damaged. I got in touch with support and within a few days I had two new strikers and four of the plastic caps for them. Using the info I received I was able to replace the bad striker and the unit now works perfectly. It is helping my daughter get over her fear of recoil.

Everything about the CoolFire experience has been great. I am getting in so much more practice with this thing, and the results show at the range! The set up is simple, the experience is realistic and the support team is incredible. I needed a new part for the trainer on my Sig P226 Legion and the response was personal, prompt and effective. I also have the SideKick trainer for my AR-15 and it's awesome as well. The CO2 chamber gives at least 50 shots every time before needing a recharge. We'll worth the money paid.

I have had kits for my pistols for several years and found them to be an outstanding training tool. When I saw that you had developed an AR "sidekick" training system, I had to have it. I was not dissapointed. I can now practice transitions from pistol to AR and back. The quality of the build is outstanding and expect many years of use.

Great customer service! Sandy was amazing. She went to great lengths to help me. I just received everything and I can't wait to start training.

I was waiting for the ar sidekick to come out for quite a while and when it did I was on it and ordered one. It's pretty fun being able to shoot it and practice dry fire with a little bit of recoil. It's good to be able to practice follow up shots I'm really enjoying it, if you have the money don't wait.

This is a great company to purchase from. Great after sale help and warranty. The products are top notch for training without live ammo. It is so realistic.

Customer service was quick and friendly, and they worked with me to determine if the problem could be fixed by me or if it required being sent in. Once it was determined that it needed to be sent back, it was repaired and returned quickly and with no issues.

Sandy Thompson went way out of her way to advise me on my Glock 17 trainer to be able to use on my new Glock 47. She also advised me on buying another trainer for my STI. I love the ability to scatter targets all over my house USPSA style. Sandy has got to the model employee. Thank you Sandy

The Sidekick came with everything needed, clear instructions, and was installed/running, complete with laser, in a matter of minutes. Works perfectly with my existing laser targets, and I really appreciate the physical and auditory feedback as compared to other alternatives. That said - I also used a BlackbeardX, and have heard "why get this when you have that?" BBX is also excellent, but I would still urge anyone who has one to use both... the Sidekick's laser compatibility with most laser targets and the recoil/auditory feedback make for an entirely more realistic experience for me over the Blackbeard. Setup time is only slightly longer, but no batteries to charge. Bottom Line: Two different tools that are both extremely valuable. Great detailed motion-based analysis/scoring from BBX, better all-around "dry fire" experience with the Sidekick. Try it, I'm glad I did!

The custoner service matches the exceptional dry-fire product your company makes. The Cool Fire trainers are an indispensible tool for fundamentals of marksmanship and weapon handling.

CoolFire is an excellent, realistic firearms training device. There customer service is top of the line.

Customer service is the greatest

The overall experience is very good. There are several aspects worth highlighting: The packaging is quite portable and well-organized, allowing you to take it compactly and conveniently anywhere. The quality of the components is quite good. Of all the things that stand out most is the user experience, which is very similar to a real recoil, allowing you to practice dry firing in an innovative and realistic way. Excellent product

My overall experience with this company has been an excellent one. The products are shipped with a flat rate and in a prompt manner. Kudos to their Customer Support Manager with whom I dealt with when I had a delay in one of my shipments; that was not the fault of the company but of the United States Postal Service. This manager went above and beyond to insure my complete satisfaction.