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TECHNICAL SUPPORT

User Manual

CoolFire Trainer User Manual

Leaks

CO2 Fill Devices

My CO2 Fill Device is leaking from the fill nose.

The black gasket needs to be replaced. This is a simple 2-minute repair: See a video by clicking here, or see pages 11-12 in the user manual.

3-Feb-09-2023-03-38-27-4648-AM

4

My CO2 Fill Device is leaking from around the activation knob.

If your CO2 Fill Device is leaking from around the spindle under the activation knob, the inner O-ring has developed a leak. Please contact us or contact the company you bought it from for assistance.

Leak - Fill Device - Paintball - Knob

Leak - Fill Device - Sodamaker - Knob

My Soda Maker CO2 Fill Device leaking from the vent hole.

Ensure that the body of the CO2 Fill Device is fully tightened down against the tank’s brass fitting.

If this doesn’t resolve the leak, the black soda maker gasket inside the Soda Maker CO2 Fill Device needs to be replaced. This is a simple 2-minute repair. See page 18 of the User Manual.

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Leak - Fill Device - Sodamaker - Knob

My Paintball CO2 Fill Device is leaking from the vent hole.

The O-ring on the brass fitting of the Paintball CO2 Tank needs to be replaced. This is a simple 1-minute repair: See page 18 of the user manual.

6

CoolFire Trainer Barrel

My Barrel is leaking from the rear.

The green or red gasket inside needs to be replaced. This is a relatively complex repair: click here to see a video for cleaning instructions, or contact us for factory assistance.

3. Barrel is leaking from the rear

My Barrel is leaking from the front center of the fill port.

The fill port needs to be uninstalled from the barrel, cleaned by blowing compressed air through it in both directions and re-installed. This is a 2-minute repair that requires a fill tip tool.

unnamed

My Barrel is leaking from the front around the fill tip.

An O-ring needs to be replaced. This is a simple 2-minute repair: see page 18 of the user manual.

2

Lasers

My laser hits are inconsistent.

Ensure you tightened the laser on the muzzle. If that did not fix the issue, contact us for assistance.

2-1-2

Should I overtighten the set screws?

DO NOT overtighten the set screws. Tighten them carefully by hand with the allen wrench. The screws must touch the diode, but not damage it.

2-1-2

How do I install the laser correctly to avoid damage?

Press the laser housing straight into the muzzle until it stops, then turn to tighten.
The O-ring must be completely inside the muzzle.

2-1-2

Performance Issues

Is there enough CO2 in your Tank?

The simplest way to see if there is enough CO2 in your tank is to weigh it. Weigh the tank using the procedure shown on pages 13-14 of the user manual, and see the table below.

The following is a table with the correct weight of an empty and full CO2 Tank:

Tank TypeEmptyFull
Paintball 12oz540g913g
Paintball 20oz854g1420g
Paintball 24oz956g1700g
Soda Maker 3oz268g362g
Soda Maker 14oz807g1258g
90 gram419g508g

*Please believe this data. When your CO2 tank is completely depleted, it will still have some CO2 vapor inside, but this will not be enough to fill your CoolFire Trainer for satisfactory training. Simply switch to a new CO2 tank and keep training! 

3-1

Did this resolve your issue?

Yes? Great! Make sure to refill/replace your tank to continue training without interruption.

No? Continue to the next question.

Is your Barrel filling with at least *3 grams of CO2?

Your CoolFire Trainer should fill with at least 3 grams of CO2. To find out if it is, follow the procedure in this video.
*The amount of CO2 per fill will vary with barrel length, barrel diameter, and use of capacity extenders (Rapid Fill Adapter/Extend-a-Shot).

3-2

Did this resolve your issue?

Is your CO2 Fill Device (and the black knob) fully tightened down?

The CO2 Fill Device activates the flow of CO2. If your CO2 Fill Device features a black knob, ensure it is fully tightened down. If your CO2 Fill Device doesn’t feature a black knob, ensure it is fully tightened down.

3-3

Did this resolve your issue?

Does your CO2 Tank feel warm when you touch it with your hand?

The ideal temperature range is from 70°F (19 °C ) when the tank is full towards 86 °F (30 °C) as you deplete the CO2 content. This temperature results in the best pressure, which gives the best fill for the most shots. See this video for an explanation.

3-4

Did this resolve your issue?

Is the Striker Tip in good shape?

To find out how, see page 9 of the user manual, or watch this video

3-5

Did this resolve your issue?

Are the pistol’s rails sufficiently lubricated?

An under-lubricated pistol will have excessive friction. Ensure that your pistol is lubricated before using the CoolFire Trainer.

3-6

Is anything touching the slide while you’re shooting?

External friction can inhibit slide movement - for example, the shooter’s thumbs. An over-tightened weaponlight on the accessory rail can cause the dustcover to bend and grip the slide. Make sure there is nothing inhibiting the slide from moving before using the CoolFire Trainer.

3-7

Did this resolve your issue?

Repairs

How long will my repair take?

Our team works hard to get repairs in and out the door as fast as possible. If you would like an update on your repair, feel free to contact us and we'd be happy to help.

How do I request a repair?

Before you request a repair, we recommend trying our troubleshooting guides to help you resolve your issue on your own. If you have gone through our troubleshooting guides and the product is still not working correctly, you can request a repair here if technical support instructed you to do so.


About the Company

What is CoolFire Trainer?

The CoolFire Trainer is a patented product that converts your real pistol into a highly effective, safe dry fire training tool. Our Barrel replaces your live fire barrel inside your real pistol, and each pull of the trigger will activate the CO2-powered mechanism to cycle your pistol’s slide and provide recoil.

Why was CoolFire Trainer created?

CoolFire Trainer was created with the idea that everyone should have access to safe, realistic, and cost-effective training.

Our CoolFire Trainer Barrel replaces your live fire barrel and allows you to shoot your own firearm without using ammunition. Our Barrel runs on CO2 to provide recoil to make your dry-fire training as realistic as possible.

When was the company founded?

CoolFire Trainer was founded in 2016 with the idea that everyone should have access to safe, realistic, and cost-effective training.

What is the CoolFire Trainer?

The CoolFire Trainer is a patented product that converts your real pistol into a highly effective, safe dry fire training tool. Our Barrel replaces your live fire barrel inside your real pistol, and each pull of the trigger will activate the CO2-powered mechanism to cycle your pistol’s slide and provide recoil.

What products do you sell?

We sell our patented CoolFire Trainer Barrel, CO2 Tanks, CO2 Fill Devices, CoolFire Trainer Barrel compatible Lasers, Targets & Training Aids, Consumables, and CoolFire Trainer Gear.

Where are you guys located?

We are located in Tulsa, Oklahoma.

Where are your products manufactured?

All of our products are manufactured in-house by our team. Our products are quality tested and controlled before they ever leave our facility.

How does it work?

The CoolFire Trainer Barrel replaces your live fire barrel and allows you to train with YOUR firearm and YOUR sites without using ammunition. Our Barrel runs on CO2 to provide recoil to make your dry-fire training as realistic as possible. CO2 is a cheaper alternative to training with ammunition and can save you $$$.

Products

What simulators is the CoolFire Trainer compatible with?

The CoolFire Trainer is compatible with Laser Shot, Smokeless Range and Laser Academy simulators.

Is the CoolFire Trainer compatible with my handgun?

To see if we offer a CoolFire Trainer Barrel for your handgun, visit our Brands page and select your handgun brand to see the different models we offer a CoolFire Trainer Barrel for. If you do not see your handgun listed there, then unfortunately we do not have a CoolFire Trainer available for your handgun yet.


However, a few CoolFire Trainer Barrels are compatible with multiple handgun models. This information will be listed in the description of the respective Barrel.

New Models Release

We will be releasing new models on April 17th at 11:00 am CST! This release includes CoolFire Trainer Barrels for the following handguns:

  • - Glock 43, 43x, and 48
  • - Sig Sauer P365, P365XL, and P365 Macro
  • - Springfield Armory Hellcat and Hellcat Pro

Handgun Compatibility

Which Sig Sauer P365 compatible CoolFire Trainer Barrel should I get?

We offer a CoolFire Trainer Barrel for Sig Sauer P365, P365XL, and P365 XMacro handguns. Simply choose the Barrel that corresponds with your handgun model. However, please understand that our P365 XMacro compatible CoolFire Trainer Barrel, especially Comp and Spectre Comp handgun models, are NOT compatible with any external devices, such as our Lasers. This is due to the ported slide having a closed spring tunnel, which prevents a long CoolFire Trainer Barrel from being inserted. Because of this, a shorter Barrel must be used, which unfortunately disallows Lasers to be attached.

Our R&D team is actively engineering a workaround this issue, but we do not have a timeline on when it will be available. Thank you for your patience and understanding!

Customer Support

How do I contact customer service?

You can contact us on our website or call us at (918) 973-2665 during our office hours of 9am-4pm (CST). You can also chat with us on our website if we are available and get access to our knowledge base filled with our FAQs.

Orders

How do I cancel or change my order?

Our team is focused on serving as many customers as possible, and due to the demand, we’re not able to change existing orders.

If your order hasn't shipped yet, please contact us. We will resolve it as quickly as possible so that your experience is simple and worry-free. If we have already processed your order, we may not be able to cancel it. In that case, we can initiate a return for you. We accept returns within 30 days after delivery. 

What does "Awaiting Fulfillment" mean?

"Awaiting Fulfillment" means your order is waiting to be fulfilled. This is usually the process where the order is assembled and packaged up to be ready for shipment.

Shipping

Once my order ships how long will it take to get to me?

Once your order leaves our warehouse, the speed of delivery is up to the carrier. When you place your order you will be able to see the shipping speed of each carrier.

How long will it take to receive my order?

Once your order is placed, our team works extra hard to get it out the door as quickly as possible. Lead times may vary, but we are determined to get your order shipping in under 2 weeks. However, certain supply chain issues may result in a longer lead time, and if this is the case our current lead time will be posted in your cart before you checkout.

Where do you ship from?

We ship all of our products from our warehouse in Tulsa, Oklahoma, USA.

Returns

How do I start a return?

You may return most new, unopened, and unused items purchased at www.coolfiretrainer.com within 30 days of delivery for a refund, minus the shipping & handling. Each return must be authorized by our team first and must be accompanied by a receipt or proof of purchase. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

To initiate a return click here or email returns@coolfiretrainer.com.

Do you offer exchanges?

Unfortunately, we do not offer exchanges, but we do offer returns!

You may return most new, unopened, and unused items purchased at www.coolfiretrainer.com within 30 days of delivery for a refund, minus the shipping & handling. Each return must be authorized by our team first and must be accompanied by a receipt or proof of purchase. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

To initiate a return click here or email returns@coolfiretrainer.com.

What is your return policy?

You may return most new, unopened, and unused items purchased at www.coolfiretrainer.com within 30 days of delivery for a refund, minus the shipping & handling. Each return must be authorized by our team first and must be accompanied by a receipt or proof of purchase. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

To initiate a return click here or email returns@coolfiretrainer.com.

Payments

Is your site secure?

We value your safety and privacy. You can rest easy knowing our site is very secure, and we partner with Authorize.net to bring you the safest, most secure checkout there is.

Promotions

How do I use a promotion code?

Applying a promotion code is simple! At Checkout, simply type the code into the box that says “Coupon Code.” Then, click the button that says “Apply.” All promotion codes can only be used once unless otherwise stated.

Do you offer military or first responder discounts?

Yes, we do! We offer a 15% discount to active duty military and veterans, first responders, and firearm instructors with valid credentials. Click here to get started!

Why isn't my discount code working?

Most discount codes can only be used once. If a discount code is not applying in checkout, it either is not compatible with the items in your cart, or it has been used before. If neither of these are true and you are still receiving an error, contact our customer support team and they'll be happy to help!